Terms & Conditions
Last updated: [August, 2025]
Welcome to Volaire. By accessing or using our website [www.byvolaire.com] (the “Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General
- Volaire is a brand specializing in hairstyling tools, accessories, and hair care essentials.
- By purchasing through our Site, you agree to provide accurate, complete and up-to-date information.
- We reserve the right to update, change or replace any part of these Terms at any time.
2. Products & Availability
- All products are described and displayed as accurately as possible.
- Colors, finishes and packaging may vary slightly due to screen display or production changes.
- We reserve the right to discontinue any product at any time without notice.
3. Pricing & Payment
- All prices are listed in [USD/EUR] and include applicable taxes unless stated otherwise.
- Payment must be made in full at checkout using the available payment methods.
- We reserve the right to change prices without prior notice.
4. Shipping & Delivery
- Orders are processed and shipped from our fulfillment partners.
- Estimated delivery times are provided at checkout but may vary depending on location and customs clearance.
- Volaire is not responsible for delays caused by carriers, customs or unforeseen events.
5. Returns & Exchanges
- We accept returns within 30 days of delivery for unused products in their original packaging.
- To start a return, please contact us at info@byvolaire.com with your order number.
- Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect.
- For hygienic reasons, certain products (e.g., opened hair oils or sprays) cannot be returned once used.
6. Warranty
- Our hairstyling tools come with a 1-year limited warranty against manufacturing defects.
- Damage caused by misuse, normal wear and tear or unauthorized repair is not covered.
7. Limitation of Liability
- Volaire is not liable for indirect, incidental or consequential damages arising from product use.
- Always follow product instructions to ensure safe and proper usage.
8. Intellectual Property
- All content on this Site, including text, images and logos, is the property of Volaire and may not be reproduced without permission.
9. Governing Law
- These Terms are governed by the laws of The Netherlands.
- Any disputes will be subject to the exclusive jurisdiction of the courts in The Netherlands.
10. Contact Us
For any questions about these Terms, please contact us at:
📧 info@byvolaire.com