Terms & Conditions

Last updated: [August, 2025]

Welcome to Volaire. By accessing or using our website [www.byvolaire.com] (the “Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General

  • Volaire is a brand specializing in hairstyling tools, accessories, and hair care essentials.
  • By purchasing through our Site, you agree to provide accurate, complete and up-to-date information.
  • We reserve the right to update, change or replace any part of these Terms at any time.

2. Products & Availability

  • All products are described and displayed as accurately as possible.
  • Colors, finishes and packaging may vary slightly due to screen display or production changes.
  • We reserve the right to discontinue any product at any time without notice.

3. Pricing & Payment

  • All prices are listed in [USD/EUR] and include applicable taxes unless stated otherwise.
  • Payment must be made in full at checkout using the available payment methods.
  • We reserve the right to change prices without prior notice.

4. Shipping & Delivery

  • Orders are processed and shipped from our fulfillment partners.
  • Estimated delivery times are provided at checkout but may vary depending on location and customs clearance.
  • Volaire is not responsible for delays caused by carriers, customs or unforeseen events.

5. Returns & Exchanges

  • We accept returns within 30 days of delivery for unused products in their original packaging.
  • To start a return, please contact us at info@byvolaire.com with your order number.
  • Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect.
  • For hygienic reasons, certain products (e.g., opened hair oils or sprays) cannot be returned once used.

6. Warranty

  • Our hairstyling tools come with a 1-year limited warranty against manufacturing defects.
  • Damage caused by misuse, normal wear and tear or unauthorized repair is not covered.

7. Limitation of Liability

  • Volaire is not liable for indirect, incidental or consequential damages arising from product use.
  • Always follow product instructions to ensure safe and proper usage.

8. Intellectual Property

  • All content on this Site, including text, images and logos, is the property of Volaire and may not be reproduced without permission.

9. Governing Law

  • These Terms are governed by the laws of The Netherlands.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in The Netherlands.

10. Contact Us

For any questions about these Terms, please contact us at:

📧 info@byvolaire.com