Last updated: [August, 2025]

1. Introduction

At Volaire, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.byvolaire.com), make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you use our website, we may collect the following types of information:

• Personal details: name, email address, billing and shipping address, phone number.'
• Payment information: collected securely by our payment providers (we do not store full payment details).
• Order details: products purchased, order history.
• Technical data: IP address, browser type, device information and cookies.
• Marketing preferences: your choices regarding newsletters or promotional emails.

3. How We Use Your Information

We may use your information to:

• Process and fulfill your orders.
• Communicate with you regarding purchases, updates and customer support.
• Improve our website, products and services.
• Send you promotional offers and updates if you opt in.
• Comply with legal obligations.

4. Cookies

Our website uses cookies and similar technologies to provide a smooth shopping experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information. We may share limited information with:

• Service providers: payment processors, shipping partners, IT support.
• Legal authorities: if required by law or to protect our rights.

6. Data Retention

We keep your personal information only as long as necessary to fulfill orders, comply with legal requirements, or provide services you’ve requested.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of your stored data.

To exercise your rights, please contact us at info@byvolaire.com.

8. Security

We use industry-standard security measures (SSL encryption, secure payment gateways) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new “Last updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

📧 info@byvolaire.com